We Ship WorldWide.
1. All orders will be shipped from our international stores at the same day if order before PM 15:00. The shipping ways have many optional: Royal Mail, HDNL, EU othere countries will be shipped by UPS, USPS Global Priority Mail, DHL, FEDEX, HONG KONG Post and more. If you want to use other shipping method, please feel free to contact us
Where our warehouse located?
UK Warehouse-----Shipping fast in UK, But only stock hot sale batteries and adapters, Few Type.
German Warehouse------Shipping fast to EU countries, Only stock hot sale batteries and adapters
Netherland Warehouse ------ Shipping fast to EU countries, Only stock hot sale batteries and adapters
USA Warehouse----Shiping fast in USA, Only Stock hot sale batteries and adapters
AU Warehouse---------Shipping fast in Australia, only stock hot sale batteries and adapters
Japan Warehouse-------Shipping fast in Japan, Only stock hot sale batteries and adapters
HongKong Warehouse------Our main warehouse where stock more than 18000 types replacement / Original batteries and AC Adapters. Shipping out the next day.
Note: As battery and ac adapter are more than 40000 types, we can't stock all the item on local warehouse, If the item is out of stock in the local warehouse, we will send it from our Hongkong warehouse. so if you need it very urgently, we suggest you contact other local shop that can offer you in a short time.
When i can receive my items?
From Local Warehouse----------------------------------------------------------------------in 2~4 days
From HongKong Warehouse to UK/EU -----------------------------------------------------in 7~15 days
From Hongkong Warehouse to Other Country----------------------------------------------- in 15~24 days
Can i choose warehouse where my item will be sent from ?
Sorry sir, you can't choose the warehouse, as there are few type item in local warehouse, So, if you need item very urgently, we suggest you contact other local shop that can offer you in a short time.
What's the shipping cost ?
In UK--------------------------------------------------------------------------£ 2.97 / Order
Other EU Country----------------------------------------------------------------- £ 3.97 / Order

Can i get a tracking number for my package?
Yes, but if you didn't receve it, you can get it by yourself
For network or server reason, we can't make sure every customer will receive this email, so if you didn't receive this email in 3 days, you can get it by yourself or contact our service.

2. We can ship our orders to the United Kingdom, the Netherlands, Germany, France, Italy, Greece, Portugal, Spain, Denmark, Ireland, Sweden, Belgium, Luxembourg, Britain, Finland, Malta, Cyprus, Poland, Hungary, the Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Romania, Bulgaria and other EU countries, we also can ship item to USA, Canada, Australia and other countries in the world.
3. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable. The address can be your home, your place of business, your travelling aim place, or another residence address and all of the packages can be tracked.

Order Cancellation
If you need to cancel an order for any reason, email to us for assistance. If your order has not shipped out we will be able to cancel it for you. If an order has already shipped we will accept a return under the terms of our Return Policy.

Postage Rates
Our postage rates include the expense of shipping, handling and high quality packaging, which are charged based on shipment weight, delivery destination and retail value of order. You can place your order easily, our shopping cart will display the shipping fee automaticly.
If the items you ordered are out of stock, we will contact you by email.

Warranty & Refund Policy
We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship.
We warrant our products for 1 year under normal, non-commercial use. Defective products could be replaced if returned within a year since the date of purchase. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid.
The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend the warranty period.
For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect.
Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user’s part.
Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase. Return within thirty (30) days from purchase can be for exchange, credit or refund at our discretion. NO REFUND accepted after 30 days of receipt.
A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.
This warranty does not extend to devices, such as computers or cameras that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).

Our Contact Information
If you have any other question from our website, please do not hesitate to contact us, we will reply you in 24 hours., welcome to your order on our website.